CarPorten

Help

If you cannot find the answer here, write to us — we reply within one business day.

Frequently asked questions

Does it cost anything to put my car up for sale?

No. It is free for private sellers to post listings on BilPorten — no hidden fees, and your listing runs for 90 days at a time. You can extend it free of charge.

How do I contact a seller?

Tap “Write to the seller” on the listing. You need a free account, so both you and the seller are protected from spam. The seller gets an e-mail and can reply directly in Messages.

What does the green shield next to a dealer mean?

That the dealer is verified: we have checked the company number against the public Danish company register, and the company is active. Private sellers do not have the shield.

Why is the licence plate not shown?

We never show the licence plate or VIN publicly. That protects the seller from misuse. The seller can share it with you once you are in contact.

How do I save cars I am interested in?

Tap the heart on a car. Without an account, favourites are stored in your browser; with a free account they follow you across all your devices.

What is a “price drop”?

When a seller reduces the price, we show it with a green badge and the previous price, so you can see the price really has come down — not just “from” prices.

How do I delete my account and my data?

Write to kontakt@bilporten.dk from the e-mail you registered with, and we will delete the account and anonymise your data within 30 days — as described in our privacy policy.

I am a dealer — how do I get my stock on?

Create a dealer account with your company number (30 days free). We import your whole stock from CSV/Excel or connect your inventory system through our API, so cars update automatically.